Common Questions
- What should I do prior to the first transfer of Upromise rewards?
- When will my rewards be transferred to my linked account(s)?
- How will my rewards be distributed to multiple linked accounts?
- How do I transfer my rewards?
- How do I view the status of a recent rewards transfer?
- What does the status of my transfer mean?
- What if my Transfer Status is Redeemed, but I don’t see my Rewards Deposited in my Linked Account?
- How do I view the status of my linked account(s)?
- How do I manage my linked 529 College Savings Plan or checking/savings accounts?
- Can family and friends help me save for college expenses?
- Why was my linked account inactivated or removed?
- What do I do if my transfer fails?
- Is there a minimum or maximum amount of rewards that Upromise will transfer?
- How is my Minimum Transfer Requirement calculated?
- How do I change allocations to my linked accounts?
- Can I link more than one 529 College Savings Plan account to my Upromise account?
- How do I link my 529 College Savings Plan account or checking/savings account?
- How do I view my rewards transfer history?
- What should I do prior to the first transfer of Upromise rewards?
- Can I transfer my rewards to a student loan?
- Can I receive a check for my rewards?