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  1. Upromise
  2. Online Shopping/Offers
  3. Common Questions

Common Questions

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  • What is the Upromise Extension, and how do I get it for my computer?
  • How do I uninstall the Upromise Extension?
  • What are Offers?
  • How do I cancel or unsubscribe from an offer I completed?
  • Is it OK to complete an offer more than once?
  • I completed an offer and have not received credit, what can I do?
  • Can I be a current subscriber/user to receive an offer through Upromise?
  • Can I receive credit for an offer I completed previously outside of Upromise?
  • I cannot find a particular offer to complete
  • Can I earn rewards when purchasing gift cards or gift certificates?
  • How are my rewards affected by returns, exchanges, or back orders?
  • Why are my online shopping rewards missing?
  • Are there online shopping transactions that are ineligible for rewards?
  • How do I earn Upromise rewards when shopping online?
  • Can Upromise help me remember to use Upromise Shopping for online purchases, so I make sure I get rewards every time I shop online?
  • Can I use special offers and coupons and still earn Upromise rewards when shopping online?
  • Do I have to apply for or use a Upromise Mastercard to earn rewards through Upromise?
  • When will I receive rewards from eligible online purchases?

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