Common Questions
- How does tracking work for game app offers?
- What is the Upromise Extension, and how do I get it for my computer?
- How do I uninstall the Upromise Extension?
- What are Offers?
- How do I cancel or unsubscribe from an offer I completed?
- Is it OK to complete an offer more than once?
- I completed an offer and have not received credit, what can I do?
- Can I be a current subscriber/user to receive an offer through Upromise?
- Can I receive credit for an offer I completed previously outside of Upromise?
- I cannot find a particular offer to complete
- Can I earn rewards when purchasing gift cards or gift certificates?
- How are my rewards affected by returns, exchanges, or back orders?
- Why are my online shopping rewards missing?
- Are there online shopping transactions that are ineligible for rewards?
- How do I earn Upromise rewards when shopping online?
- Can Upromise help me remember to use Upromise Shopping for online purchases, so I make sure I get rewards every time I shop online?
- Can I use special offers and coupons and still earn Upromise rewards when shopping online?
- Do I have to apply for or use a Upromise World Mastercard to earn rewards through Upromise?
- When will I receive rewards from eligible online purchases?