If you are experiencing issues accessing the Upromise online shopping mall, please utilize the following troubleshooting steps:
- Ensure you are logged into Upromise
- Make sure you have cookies enabled on your computer
- Allow pop-ups for Upromise site
- Check your anti-virus software settings to ensure:
- Upromise is a trusted site
- Pop-ups are enabled
- Anti-banner settings are correct
If you are still experiencing issues, submit a Contact Us inquiry and provide the following:
- Steps taken leading up to Error message
- Any troubleshooting completed
- Screenshot of any error messages
- Browser version utilized