When will I receive my rewards?

Upromise will display pending rewards in your account as soon as we receive notification from our partner or the merchant with whom you completed an eligible purchase.  For eligible online shopping and restaurant dining transactions, this will typically happen within 7 business days of your transaction date.  For Upromise Mastercard rewards, this will typically happen within 15 days after the end of your credit card billing cycle.  Travel purchases will typically appear as pending rewards within 7 business days of booking date, however your rewards won’t be available for redemption until after trip completion.  However, the time it takes for pending rewards to appear on your Upromise account may vary over time and by merchant or partner.

It can take up to additional 75 days for Pending Rewards to become Earned Rewards in your account. This timing can be influenced by purchase or transaction dates.

You can view your Pending Rewards and Earned Rewards on the Rewards page of your Upromise account.

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